Encore Usability Study-URI

At the last Reference Committee meeting, Mary McDonald from URI distributed some interesting results from a usability study they conducted comparing the old HELIN Opac with Encore. The study featured 170 students who had just completed the LIB120 session. Some key numbers, overall, 28.8% found HELIN easier than Encore compared to only 21.5% of students who found Encore easier than HELIN. only 4.6% of students thought that Encore was much easier than HELIN whereas 15.4% found HELIN much easier than Encore. As stated earier, students had just completed LIB120 and were extremely familar with Helin at the point of this survey.

Question for discussion:

1. If Encore is supposed to be what student's want i.e. tag cloud etc.., what does this survey mean?